F.A.Q
Frequently Asked Questions
What are the delivery times?
Orders are processed within 1-2 business days and typically delivered within 4-7 business days depending on your location.
How does micro-infusion work?
The Micro Infusion Kit uses ultra-fine needles to create tiny channels in the skin, allowing active ingredients to penetrate deeper and stimulate collagen production.
Is it painless and safe?
Yes, the process is virtually painless and entirely safe when used as directed. The needles are ultra-fine and designed for at-home use.
Where can I use it?
You can use it on the face, neck, décolleté and even on targeted areas with texture, fine lines or uneven tone.
Can I use my own serum?
Yes, as long as your serum is micro-infusion safe (free of irritants, fragrance, or strong acids).
Is it safe for all skin types?
Yes. The kit is designed to be gentle and safe on all skin tones and skin types, including sensitive skin.
Is this a subscription?
No, it’s a one-time purchase. No automatic renewal or hidden charges.
What’s included?
Each kit includes 1 sterile needle head, 2 serum vials (1-month), plus 1 bonus serum. Larger packs include extra units. Full breakdown in product description.
What if I’m not satisfied?
We offer a 90-day money-back guarantee. If you're not satisfied, you can return it—even used—for a full refund.
How do I return or get a refund?
Simply contact us via our contact form or email within 30 days. Full details on our Refund Policy page.
